The Pool Builder Agency by

More Customer Feedback

We’ve received loads of positive feedback from happy customers over the years – so much that it’s hard to fit them all on one webpage! To make things easier, we’ve organized them by product or service. We’re proud of our extensive collection of testimonials, which speak to the quality we deliver to all our clients.

Video Testimonials

“Working with the Pool Builder Agency has been a phenomenal experience. We highly recommend them to any contractor business that’s looking for an overall improvement on their marketing and branding.“

Tristan Starbird
Trademark Roofing

“Working with Brett and the whole staff at Pool Builder Agency has been a great experience. They’ve been professional, fun, pleasant to work with, and very responsive. We’re working toward what we hope to achieve in this down market. I think that without them, the future would be much more bleak.“

William Gates “Gator” Green
President & Owner
Fountain Pools

“Brett has given us enthusiasm in marketing, which is something we’ve always been weak at. We’re great at building pools; Brett is now teaching us how to better market ourselves, and get the consumer to understand what it is we do. They’re a wonderful company; I would recommend them to anybody.”

Richard Moseley
Champagne Pools
“Working with Brett has been very simple. He’s got everything really well streamlined and prompt. When we do our weekly meetings, it’s all business, “get it done” and “here’s your marching orders for next week.” It’s nice to operate at the level of efficiency that he has. He kind of pushes you a little bit, so it works well.”

Patrick Murphy
Director of Sales

Pools By Murphy

“Working with Brett is great. He’s able to capture ideas I have, and turn those into marketing tools and things that make a difference. Brett’s brought in the talent to help me market and regenerate some of the ambition that I have. It’s given me more fire in my company. It’s great to have a partner, and Brett is that for me when it comes to building my business.”

John Versfelt
Southernwind Pools

Website Testimonials

“I want to thank you for taking the time to sell to the management of SSG. We’re a big company and large scale change can be incredibly time consuming. The work you and your team put into our website has been incredibly beneficial to me in multiple ways. First, leads procured through my referrals can comfortably be sent directly to the site to view pictures and information prior to my coming out to their home.

Second and more importantly, for those that find us online for the first time, we look like the best in New England (which we have been for years) but our image certainly didn’t look that way online. THANK YOU! I’m not saying you’re totally responsible, but what you’ve done has definitely helped me double my sales over last year and it’s only July!”

Scott Pancake; South Shore Gunite

“You have exceeded my expectations! I really love the website. Many thanks to you and your staff. I will gladly put the final check in the mail today.”

Lynn Cullaty; Spa World dba Cal Spas & Pools

“The website …. IS AMAZINGGGGGGGGGGGG. I love the black!! I love the mechanism to view all the pictures!! I love the links!! I love how the pictures are displayed. Totally, totally agree on ‘…the coolest, best-looking website I have ever seen in my life.’”

Shellee Katz; Elite Landscaping

As you know, I was very happy with my old FLASH website. Then I met you Brett, a gift of God, to make me see how much better I could be. You designed a great new website, and eliminated the original “flash” website. I want to thank you both because every time I see and read the new website that you created, I realize you are the greatest. You know what are you doing REALLY WELL. Thank you very much for all your help. You have here more than a friend. Salud!!!

Joan Roca; AQUART
Professional Watershape Designer by SWD; Platinum Member Genesis3 Design Group

Industrial Engineer by UACA, Costa Rica

What a great job! More than I dreamed… You all have obviously worked very hard on this and it shows. I’m very, very happy…Thank you!”

Barry Twitchell; PlayMore Pools Co.

“Great job with the web site, great, absolutely a true pleasure working with you. Just continue to cater to our insanity and we’ll do our best to keep smiling 🙂 !”

David Katz; Elite Landscaping

Marketing Testimonials

Regarding a 20 Page Brochure:

“The brochures came out fantastic. I’ll send you one.”

Ken Sherman, Sales Manager

Regarding an 88-page Photobook:

“Brett – I just picked up my book Wednesday and used it the same day. It is “f-ing” unbelievable! Thank you for your effort!”

Marshall Weiner, Sales Manager

Champagne Pools and Spas

Regarding the Home Show training:

“Never in the last nine years have we come anywhere close to getting that many leads at this home show. This was incredible. We’re very happy!”

Wes Haigh Owner,
Guaranteed Pool & Spa

Regarding the new fliers for the APSP Golf/Fishing Tournaments:

“WOW – Nice!”

Rik Holberg; Splash and Company
Austin, TX

Infusionsoft Marketplace Testimonials

5-Star Infusionsoft Reviews

These guys were absolutely phenomenal for us! We had four weeks to go before a big event and we had no website. Cheryl came in and took us to the next level from creating and branding and everything. Everything about you was good. The communication between Cheryl, Jane, and Art was just phenomenal. I just want to say thank you so much! We will be working with Cheryl on Customer Hub, our next project.

—Judon Cherry


Working with the CyberFunnels team has been an awesome experience! Cheryl, Eric, Todd, and Rick are down to earth and helpful throughout the campaign building process. They are also specialist in their respected areas as they custom design and build your system. This team makes sure you have a clear understanding of how and why their system will help your company generate new business. I highly recommend CyberFunnels!

—Keith Williams


Highly Recommended! The customer service is out of this world, training is easy and effective, and marketing knowledge is unmatched!

—Rob Schwiebert


This marketing team is superb! Cheryl’s teaching style is excellent and very easy to follow. I recommend this as the best way to learn Infusionsoft in a very customized way designed for your specific needs. The team is thorough, dependable and really know the software well. I can’t say enough good things about Cheryl’s teaching style and I would highly recommend their services.

—Teresa Greasley


Just a first-class team, who actually honors their commitments. They have a high level of ethics and competence — and I don’t need to tell you, how both of these are in short supply today. Really feel an incredible burden has been lifted off my shoulders now that I’ve found these guys.

—Craig Garber


Cheryl was very patient with training us in using the Campaign Builder and did a great job guiding us through our build out. I’m looking forward to working with you guys in the future as the construction of our application continues!

—Dan Clune


I’m the marketing director at Home Waters Retreats in Spruce Creek, PA. Art and Cheryl were an incredible help in getting us up and running in our Infusionsoft application. Not only are they very knowledgeable in using Infusionsoft, they know marketing and are tech savvy. No matter what questions we had, they were able to help us. Cheryl was even available off hours to help test our campaigns – rare today to get that kind of service. You guys are great!

—Michael Miller


Art and Cheryl are great team to work with. Within weeks of becoming an Infusionsoft member, they had me up and running and actually using my application. On top of that, with their expertise in WordPress, they provided me with the tools to completely flip my website into a fully functioning and optimized self-hosted WordPress site. What I appreciated is their ability to break down concepts so that I could understand and duplicate them on my own. With the plan that they put together for my rental business, I’ll be able to grow my business in ways that would never have happened without their help and mentoring. Seriously, I can’t recommend them enough!

—Pablo Linzoain


As a new business owner and entrepreneur, Art and Cheryl have literally saved my business, having taught me everything I needed to know in order to be a success with my online marketing. They are phenomenal educators and consultants with a wealth of experience. Consider me a perpetual client. I highly recommend them.

—Charlene Christiano


Absolutely love working with Cheryl and CyberFunnels. They are extremely responsive, and know their stuff! Would recommend to anyone looking to see some good results!

—KJay Autullo

Comments on Our Live Training and Industry Seminars

Our team leads live training and educational seminars throughout the US at virtually every major industry event.

Comments on Our Newsletter

“Hi Brett. This is your best article yet… I agree with all your points, many of which I didn’t know before I read it. Nice job.”

Greg Howard
President, Carecraft

“Great article with excellent points!!! I agree that “the first step in getting your prospects to recognize your superiority over your competition is to begin managing your outside perception.”

Vance Gillette
Zodiac Corporation

“Great article this morning and I appreciate you putting out the positive message to help keep all of us focused on the goal. Thank you for fighting the good fight and keeping the positive word out there for others to hear. I always enjoy your email letters and I know that others do too.”

Chuck Baumann
Creative Environments

“Hey Brett, love your work. Keep em coming mate.”

Andrew Plithakis
Liquid Blue Pools, Australia

“Brett – LOVED the newsletter! Well written, (as usual), and I thought the subject matter was extraordinary!”

Rex Richard
Founder, Pool Genius Network

“I have a networking group I meet with every Thursday, and during the meeting each business owner stands and gives a 45 second sales manager moment little speech. Your newsletters have helped me get the word out about my company and why we are better at what we do. Thanks a Million!”

Kimberly Ethridge
St. Augustine Pools, Inc.

“Bravo on the subject matter of this, the latest and greatest installment! I was just complaining to my wife about this very issue. (I even found myself looking for a link on the BBB site, as anyone might do, thinking certainly the BBB would have, at the very least a feedback link) what was I thinking?“In any event, thank you for the rant … I feel better already!”

Chris P.
Blast Clear, Austin, Texas

“Excellent Brett. Thanks so much for passing the tools to your (and our) clients! We’re doing strategy work right now on Luxury Pools print and web, including SEO, geo-targeting, simplified navigation, blogging, etc. NOW we have to educate these guys on how to be their own champions, using the many tools available. Nice that you thought to provide the mechanism for them to do their own stat gathering. We coulda… woulda… shoulda…well…thanks!”

Carol Anne Gigliotti
President, Manor House Publishing

“Terrific article, Brett. I’ll be doing a social networking article for Aqua soon. With your permission I might ask you if I can quote part of this and credit you in the article. I’m also going to be implementing your suggestions for my own business.

Cordially, Merry Wise
Wise Pools, Houston TX

Comments on "Other Marketing Stuff"

“Thanks for all of the help on such short timing. We sold four tubs, which is four more than we sold last year. Additionally, I’ve spent my entire morning entering David’s pool leads that he got from the home show. This was our best show ever!”

Aaron Reynolds
Hot Tub Sales, Ocean Quest Pools by Lew Akins

“I want to thank you for being THE class act of the industry. I just read your 2014 assessment and it is this reinforcement that people need to hear, specifically from someone of your stature. Thanks for all that you do my friend. You must know how much we appreciate you.”

Cliff Prescott,
Principal; FatTowels Inc.

“Your trade show presentation was awesome! Thank you for offering your time and expertise, it is greatly appreciated! Would you be so kind as to forward me the presentation so I can send it to our exhibitors?”

Laura Mitchell
Lake Travis Chamber of Commerce

“Brett, thanks for all of your efforts in promoting Jumpstart! You are truly an inspiration to me with your enthusiasm, integrity and dedication. You were primarily responsible for making Jumpstart the success it was. I too look forward to once again working with you. With a SMILE!”

Jim Gentil, Mr. Positive
Speaker – Motivational, Informative, Inspirational
Author – 60-Second System, Positive People Power!

“Brett, thank you for your insight. Your ‘first-person approach’ is phenomenal and what a wonderful skill you have for writing. That comes so naturally for you. Thanks again!”

Judi Cherry
JCV Video Productions, Inc.

“I just wanted you to know that, of all the way-too-long-ass e-zines I get, yours is the only one I read. Really. The ONLY ONE. I am a “high I” on the DISC scale, so I don’t like details and I generally skim long articles if I HAVE to read them. But yours almost always has valuable information that I want to absorb. Sure, I have heard some of it before, in marketing classes and such, but I really get a lot out of it. I hope you are planning a book. This stuff is PRICELESS!“

Susan Morrow
Copywriter, Words Are We

“Brett Abbott first introduced me to the MYM Marketing Program in 2005. Since then I have referred several people to him as I believe that today, MYM has the strongest marketing consulting program that money can buy. Period. If you are spending money on marketing and you are not using the MYM Marketing System, you are wasting your money.“

Jefre Outlaw
Entrepreneur & Networking Specialist

“Thanks again, Brett. It was great to see MYM successfully work in the not-for-profit field. Great work and great collaborative effort. Congratulations to you and everyone who was involved. I hope to do it here in NY.”

Barry Adelman
Monopolize Your Marketplace

“Brett, you did a FANTASTIC job today! I think everyone came away with more than they expected to get. The delivery exceeded the promise… with a SMILE!”

Jim Gentil, Mr. Positive
Speaker – Motivational, Informative, Inspirational
Author – 60-Second System, Positive People Power!

“Brett, the ten-CD set has been extremely helpful and a solid first step. I personally feel that Monopolize Your Marketplace is one of the best-kept secrets in the business world… something I know you’re working diligently on changing.”

Steve Welhausen
Junk Busters USA, Austin

“I admire your drive, energy and excellent work ethic.”

Al Trappe
Photography by Alicebeth

“Thanks again for your continued top-notch PR/Marketing job your doing for the Austin Chord Rangers. It is appreciated by all of the members. And Congratulations on winning first in the Holiday Poster category.“

Frank Mignoli
President, Austin Chord Rangers

Frank Mignoli President, Austin Chord Rangers

David Steinberg
Marketing Consultant, New York


“I want you to know how much I enjoy and appreciate working with you. Your decisiveness, clarity, and attention to detail make things so easy. It’s rare to get a project with prepared copy and specs, much less to have those things done as well as you do them. It’s a real pleasure. Thank you.”

Kirsten Nothstine
Creative Director, Tiny Empire Design

“Thank you so much for speaking at Freelance Austin last month. You really did a wonderful job and I know I got a lot out of your talk. Thank you for sharing your expertise.”

Susan Morrow
Copywriter, Words Are We

“You never cease to amaze. You handled a difficult issue with extreme professionalism. You folks are truly as good as they come and it is a pleasure to know/work with you.”

Dan Billings

“Wow! This was the best Memorial Day performance I have participated in (my fourth). We made it on KXAN-TV and in the Austin Statesman. The marketing efforts paid off, and Brett did a masterful job as emcee.”

Frank Mignoli
President, Austin Chord Rangers

“Brett, you’re a master. I’m off to the TV studio for my Friday taping but will respond in detail later. In the meantime, thanks for your keen input.”

Dana Cooper

“Great job. You make a very good emcee. I heard from folks that we got good coverage from KXAN.”

Lon Badgett
Vice President, Austin Chord Rangers

“You’re doing an awesome job! I hope you will continue to support us under the new leadership.”

Rich Flinchbaugh
Singer, Austintatious Quartet

“I just wanted to thank you for the wonderful article you did on Chelsey that appeared in the Lake Travis View. It really was well-done and we appreciate you highlighting Chelsey in that way. Thanks again.”

Wendy Daniel

“Brett won a PROBE award a couple of months ago for the best holiday show flyer. The flyer is awesome and is really due a good spread. It had super color and a very clean layout.”

Philip Maxfield
Director, Barbershop Harmony Society

“Genius about the monitor… pure genius! As computer-savvy as I am, I’m ashamed I didn’t think of it first… hmmmm, I’ll just have to outsmart you on another day.”

Dacia Osborne
Virtual Administrator, Austin TX

“Ya up’n did a bang-up job on this one, Mister!”

Richard Oliver
Marketing Consultant, Oceanside, California


“Brett, the Guest Nite flyers and Show poster look FANTASTIC! Great Work!”

Emil J. Otis
Public Relations, Austin Chord Rangers

“You’re smooth… have you thought about selling refrigerators to Eskimos?”

Lon Badgett
Vice President, Austin Chord Rangers

“Here is the form Brett supplied us with for class today. I hope you were impressed with the information he shared with us. I learned a great deal. He delivers with passion and confidence in his message. What a pleasure!“

Midge Norris

“Thanks Brett–your PR work really paid off. K-EYE 42 gave us a good three minutes of airtime around the theme of our winning division victory again after 37 years. Elizabeth did a great job of weaving Russ and my interviews around the Singing. Austintatious singing to Elizabeth got the lead-in and a good five to ten-second airing. And once again, your screen displays and presentation made a great impression on the quality of our organization.”

Frank Mignoli
President, Austin Chord Rangers

“Brett, very nice flyer indeed. In one word, ‘CLASSY!’ Thanks for sharing.”

George Williamson
Publicity Director, Orlando Chapter; Barbershop Harmony Society

“Thanks very much, Brett. That is some awesome certificate! I’ll use it for inspiration. We have used silent auctions, but our display did not have the kind of impact that your certificate does. You have really showed us what can and should be done.”

Mike Popelka
Publicity Director, Milwaukee Chapter; Barbershop Harmony Society